Ambassador Animal Specialist 2

PRIMARY RESPONSIBILITIES:

1. Responsible for animal husbandry routines and operational tasks established by the Senior Raptor Trainer.
2. Collaborate in the development of education programs and deliver onsite and offsite education programs with animal ambassadors focused on conservation to the public while upholding NMWC’s mission statement and showcasing species’ natural behaviors.
3. Daily record keeping including but not limited to diet, enrichment and response, medications, significant behavioral or medical updates, and training sessions.
4. Provide enrichment according to schedule that stimulates natural behaviors and increases animal welfare.
5. In tandem with the Education team, develop enrichment programs, husbandry additions, or special projects to improve the collections quality of life.
6. Take an active role in writing operant conditioning training plans and implementing when approved by the Senior Raptor Trainer.
7. Responsible for animals under the applicant’s primary supervision, including diet management, cleaning, gear maintenance, mew/enclosure maintenance, and ambassador overall well being.
8. Takes additional responsibilities including but not limited to game meat preparation, communications and logistics with other agencies and organizations, and training incoming staff and volunteers.
9. Report any outstanding daily care, health, well-being, and enrichment concerns/updates to the Senior Raptor Trainer in a timely manner. Provide feedback to the Senior Raptor Tainer on husbandry and operant conditioning training plan progress. Report Education volunteer progress, questions, and concerns to the Senior Raptor Trainer.
10. Complete Quality of Life forms for each ambassador at the designated review period.
11. Adhere to applicable USFWS, NMDGF, and USDA standards.

REPORTS TO:  Senior Raptor Trainer

SUPERVISES:  Interns and Volunteers

WORK HOURS:  Five days/40 hours per week which may include weekends; some nights and holiday work hours required; some travel required including occasional overnight and out of state.

BENEFITS:  Paid Time Off (PTO) 48 hours first year of employment; may be prorated depending on employment start date;  Paid Holidays: New Year’s Day, Thanksgiving Day and Christmas Day; Paid Sick Leave (PSL); Monthly Partial Health Insurance Premium Reimbursement ($400 single/$800 married) eligibility begins 30 days from employment start date; Cost of Living Bonus $330 monthly for FY2024-25.

OVERTIME:  Overtime is 1.5x regular hourly rate, with prior written approval of supervisor.

POSITION SUMMARY

The Ambassador Animal Specialist 2 position is an intermediate level position responsible for maintaining best current management standards of husbandry for our entire live animal collection as part of the Education department. This position will possess experience with training of and enrichment for native species, and will focus equally on mammals and raptors. The applicant must be able to work with potentially dangerous animals in a calm, respectful, and responsible manner and be able to identify issues with animals’ health and training. The correct use of operant conditioning and choice-based training is vital to the applicant’s success.

DUTIES & RESPONSIBILITIES

AMBASSADOR ANIMALS

• Responsible for the proper care, husbandry, and welfare of NMWC’s ambassador animals including training, enrichment, enclosures, furnishings, diet, and Quality of Life assessments ensuring the highest practical level of animal care. Responsible for animals under the applicant’s primary supervision, including diet management, cleaning, gear maintenance, mew/enclosure maintenance, and ambassador overall well being.
• Develop and acquire approval for enrichment programs, operant conditioning training plans, husbandry additions, or special projects to improve the collections quality of life.
• Implement and update training protocols and procedures for residents as delegated by the Senior Raptor Trainer.
• Completes reports including but not limited to daily animal reports, enrichment logs, water quality logs, training logs, medication logs, animal incident reports, etc.
• Report animal care and habitat improvements to the Senior Raptor Trainer as appropriate; with approval, take the lead on implementing projects.
• Actively observes animals’ behaviors, checking for signs of illness or disorder; reports any irregularities and abnormal behavior to the Senior Raptor Trainer or Staff Veterinarian.
• Collaborates with veterinarian and hospital staff concerning animal health; assists with medical procedures and examinations as necessary.
• Participates in staff and training meetings and reports to the Senior Raptor Trainer as required.
• Participates in discussion of acquisition and disposition of ambassador animals.

EDUCATION PROGRAM

• Plays an active role in welcoming and hosting program participants and visitors, responding to questions concerning ambassador animals.
• Perform daily animal presentations to guests with multiple animal species showcasing their natural behaviors.
• Maintains working knowledge of all NMWC education programs.
• Ensures the accuracy, relevancy, and quality of education program content.
• Supports NMWC’s administrative, communication, and fundraising functions.

FACILITIES

• Inspect, identify, communicate, and solve with the education team any maintenance repairs needed for the safety of animals, visitors, and staff as well as overall upkeep of the facilities.
• Maintains adequate stock of all supplies including ambassadors’ diets, maintenance of enclosures, and purchasing orders for Education. Reports low quantities to the Senior Raptor Trainer.
• Other duties include but are not limited to hauling water/supplies, snow removal, grounds maintenance, dealing with local wildlife, organizing storage facilities, unloading hay/straw/produce deliveries, and maintaining clean employee areas.

QUALIFICATIONS

• Minimum two years of experience working with raptors and/or native wild animal husbandry, training, and enrichment with demonstrated knowledge of safe handling of potentially dangerous animals is preferred; a combination of education, related volunteer work and professional positions may be considered. Preference given to 3+ years of experience.
• Bachelor’s degree in Biological Sciences, Environmental Education, Wildlife Management, or related field required.
• A passion for NMWC’s mission of connecting people and wildlife through conservation and education and rehabilitation.
• Demonstrated ability to establish and maintain effective working relationships, learn and collaborate with other staff, and approach training, grounds maintenance, and general issues that arise with a positive attitude.
• Ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality and to respect and observe organizational protocol.
• Must be able to read, write, and speak clearly in English with a demonstrated proficiency and comfort with public speaking.
• Ability to lift and/or move 50 lbs and able to work outdoors in a variety of weather conditions.
• Possess or ability to obtain a valid New Mexico driver’s license.
• Able to work a flexible work schedule and adjust as needed.

DESIRED SKILLS

• 3+ years professional experience working with wild, captive mammals.
• Enclosure maintenance and ability to build enclosure furniture.
• Ability to use and proficiency in safe use of power tools.
• Proficiency in MS Office (Word, Outlook, Excel).
• Excellent organizational, writing and communication skills.
• Initiative, imagination, and creativity related to wild animal care and conservation education.
• Ability to multi-task and work well alone or with others in a team environment.
• Flexibility; able to adjust plans quickly and efficiently to respond to needs of the Ambassador Animals, facility, and visitors.
• Excellent time management skills; able to anticipate, plan ahead, and complete tasks on time.
• Able to identify and correct operational problems quickly; able to think logically and solve problems and make decisions often with minimal guidance.
• Experience with risk management and emergency procedures.
• Experience creating and delivering conservation/environmental education programs.
• Knowledge of zoonotic diseases and prevention and familiarity with basic medications.
• Spanish fluency.

To apply: Please send a resume, cover letter, and 3 professional references to [email protected]

Full and complete job description found at https://newmexicowildlifecenter.org/employment/